airberlin responds to ground handling problems in Berlin – Start dates of the new US routes postponed

– I have decided to postpone the starting dates of the new long-haul routes due to the current difficulties in Berlin-Tegel. Our new service provider AeroGround can use the extra time to improve their performance so that we can again offer a good and stable product to our passengers and especially to our transfer passengers. We regret the current inconvenience for our guests», says airberlin CEO Thomas Winkelmann.

Affected passengers will be contacted immediately by airberlin and will be rebooked on other flights via Düsseldorf free of charge. Passengers whose flights are part of a package deal please contact their tour operator or travel agent.

airberlin will operate a twice-weekly service from Berlin to Los Angeles from the middle of May. A third weekly frequency will be added in June. The flights to San Francisco will proceed as planned from the end of May with four frequencies per week. The new airberlin long-haul route from Dusseldorf to Orlando will start as planned on 6 May 2017.

With the beginning of the summer schedule airberlin had changed the service provider in Berlin. Since 26 March 2017 AeroGround, a wholly owned subsidiary of Flughafen München GmbH, is responsible for ground handling services.